Returns & Exchanges
At ThruDark, we are committed to providing elite-tier performance gear; if your purchase does not meet your requirements, you can return or exchange items within 30 days of receipt provided they are in original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Securely pack your items in their original packaging, ensuring all labels and technical tags remain intact to qualify for a full refund.
Generate Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier and retain your proof of postage; once our tactical team inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing